customer123
Service and standards took a sudden almighty drop sometime in late December 2012. I do not know why this has happened, having been a regular customer of the Toby Carvery in Washington Tyne & Wear, for more than 1 year now. The food is average, it always has been , but the Toby is convenient for business people to go after close of business, that's why we have been going there for more than 12 months now, usually there is a group of around 5 or 6 of us. Our last visit was around 22nd December 2012, not a good experience. The Barman was not interested in serving. He preferred to chat to his mates / hangers-on / deadwood that hung around the bar, He could not see me standing right infront of him waving a £10 note, and ordering drinks. We got sick of waiting, and trying to get served. It wasn't even a busy night, but the barman was more interested in sucking up to his mates, and serving young lasses. We walked out. I received a phone call a few days later offering apologies and free toby vouchers to spend, and guess what. They have not arrived. That was 2 weeks ago. Honest opinion from A regular ex-customer take your hard-earned cash, and spend it elsewhere, just like everything in this life you do only get what you pay for. Visited December 2012