We thoroughly enjoyed our meal last Saturday (despite a glum waitress) up until we received the bill. A charge had been added for tap water. We debated refusing to pay but eventually did so. We would normally tip after a meal but didn't on this occasion.

An embarrassed Manager told us it was company policy - a policy that had upset numerous customers she said.

We understand a restarant is only obliged to supply FOC tap water in the case of emergencies. We do not care about the rights & wrongs of charging like this. It is the principle that has angered us.

We will not visit Marco Polo again.

Paul & Cate Thomas